The question that almost always follows the price: “how long does installation take, and do we have to close?” The short answer: 1–3 days, and no — most venues keep operating throughout.
Here is the full path, stage by stage, so you know exactly what happens on your property and when.
Stage 1: Photos and an estimate over WhatsApp
Everything starts with three things you send: photos of the area, its approximate size, and your city. That’s enough for a realistic package range — the machine price list is public, so you know the numbers before you ever talk to us.
Stage 2: Site survey within 48 hours
The survey isn’t a sales formality — it’s where your system actually gets designed:
- Structure. Where the nozzle lines can run: pergola beams, rooflines, walls. The goal is an invisible line — the same design thinking as pergola misting integration.
- Zones. Which areas guests actually occupy — because cooling zones, not empty air, is the difference between a system you feel and one that merely runs.
- Water and power. The water source gets checked on the spot — water quality decides the filtration — and pump power points are mapped.
- Pump placement. A service room, a store, a technical corner: the pump works far from guests’ ears.
The survey’s output is a final quote with a zone design, not a guess.
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Stage 3: Installation, 1–3 days
Why the range: a small terrace with one line is done in a day; a multi-zone villa or a large restaurant takes two or three. What happens during those days:
First: the lines. Stainless lines mounted along the structure — the most visible work, and where neatness decides how the finished system looks. Cables and pipes follow the building’s frame, never cross the guest area.
Next: the machine and connections. The pump goes into position, filtration is fitted, water and power are connected. For operating venues, the noisy stages are scheduled into quiet hours — most of our restaurant clients never close at all.
Last: commissioning. The system comes on, pressure is checked, every nozzle verified, each zone tested in turn. The first mist over your terrace happens here — and it’s usually the moment the staff start taking photos.
Stage 4: Handover
You don’t get keys and a goodbye. Handover includes:
- Daily operation — run schedules, which zones for which hours.
- Staff training for light maintenance — nozzle cleaning and filter checks are the 2–4 weekly jobs your own staff can do once shown.
- The 1-year machine warranty — and the same WhatsApp line for anything afterwards. If something ever feels off, the troubleshooting guide maps symptoms to fixes.
The questions everyone asks
Is there heavy drilling? No — lines follow existing structure with clamps and anchors; penetrations are made only for the water and power connections.
Can it go into a leased venue? Yes, and often does — lines come off without structural damage. Just check your lease clause; we’re used to landlords’ questions.
What if I’m still at design or renovation stage? That’s the best case — routing water and power during construction makes the installation fully invisible, and planning it at the drawing board costs nothing extra.
The short version
From first photo to first mist: WhatsApp → 48-hour survey → zone design and final quote → 1–3 day installation without closing your venue → commissioning, staff training, and a 1-year warranty.
The first step takes thirty seconds: send photos of your area, its approximate size, and your city via WhatsApp — after that, the schedule is ours to keep.
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